HushSpanSupport
Questions, problems or suggestions? Write to us — we usually reply within a few working days.
To help us help you, include your device model, Android version and HushSpan version (Settings › About). Please do not send health information you would rather keep private; we do not need it to help.
Frequently asked questions
Does HushSpan send my data anywhere?
No. HushSpan has no account and no servers. Your data leaves the device only when you export a file, share it or turn on Health Connect sync for water.
How do I move my history to a new phone?
On the old phone, open Settings › Data and privacy › Create backup file and save it somewhere you can reach from the new phone, such as a cloud folder. On the new phone, install HushSpan and use Settings › Data and privacy › Restore backup. You will see a preview before anything changes.
Why did a notice arrive a few minutes late?
To save battery, Android can delay notices. If you want the reference time notice on the exact minute, turn on “Notify at the exact minute” in Settings › Reminders and allow “Alarms & reminders” for HushSpan. Battery-saving settings on some phones can also delay notifications.
I don’t see the timer in the status bar.
Live Updates are available on Android 16 and later. Check that “Show as Live Update” is on in Settings › Reminders and that Live Updates are allowed for HushSpan in the system settings. Some manufacturers show only the app icon instead of the timer.
How does Health Connect sync work?
In Settings › Health Connect, choose write only, read and write, or off. Only water is synced; fasts stay in HushSpan. On Android 13 and earlier, Health Connect may need to be installed or updated from Google Play.
How do I restore or cancel HushSpan Pro?
To restore, open Settings › HushSpan Pro › Restore purchases while signed in to the Google account used to subscribe. To cancel or change your plan, use Manage subscription, which opens Google Play.
Can I use fluid ounces?
Yes. Choose millilitres, litres or US fluid ounces in Settings › Unit. Your history is stored precisely, so changing the unit never changes your entries.
How do I delete my data?
Delete individual entries in History, or everything in Settings › Data and privacy › Delete local data. To also remove the water HushSpan wrote to Health Connect, use Remove HushSpan records from Health Connect on the Health Connect screen. Uninstalling the app removes everything it stored.
A note on wellbeing
HushSpan records the routine you choose. It does not give medical advice, diagnose or treat any condition, and it does not recommend fasting. If you are pregnant or breastfeeding, have diabetes, take medication or have a history of eating disorders, speak to a healthcare professional before fasting.